A regulated broker, in full transparency.
As an insurance intermediary, RASSURE TOI carries out a regulated activity. This page brings together all the regulatory information useful to our clients, partners and supervisory authorities.
Identity, status and registration
Registered activity
« Toutes opérations de courtage en assurance, de conseil en gestion des risques et toutes opérations annexes à l'assurance. »
“All insurance brokerage operations, risk management advisory and all operations ancillary to insurance.”
| Legal name | RASSURE TOI |
|---|---|
| SIREN | 102419231 |
| Status | Broker / insurance intermediary |
| Registration | ORIAS No. : |
| Public register | Available on www.orias.fr (register of insurance, banking and finance intermediaries) |
You can verify our registration at any time by consulting the public ORIAS register on www.orias.fr, using our legal name RASSURE TOI.
Certificates & professional guarantees
In accordance with the regulations applicable to insurance intermediation, we hold the following coverages:
- Professional liability (PL): certificate taken out with an insurer covering the financial consequences of the professional liability that may be incurred in the course of our brokerage activity.
- Financial guarantee: certificate covering our handling of funds held on behalf of clients and insurers, in accordance with the Insurance Code.
Remuneration transparency (IDD)
In accordance with the requirements of the Insurance Distribution Directive (IDD) and the duty of transparency towards our clients:
- Our remuneration consists of a commission paid by the insurer whose policy you choose, included in the premium you pay.
- This commission involves no additional cost for you compared with a direct subscription.
- Before any subscription, we inform you precisely of the nature of this remuneration and, on request, of how it is calculated.
- RASSURE TOI's remuneration does not influence the ranking of the offers presented, which is based first on the suitability of the cover for your needs.
Duty of advice & product governance (IDD)
We apply the IDD requirements relating to advice and product governance: gathering your needs and demands, analysing the suitability of the policies offered, clear pre-contractual information (IPID / standardised information document) and selecting products that meet a target market defined with our partner insurers.
Complaint procedure ("right to complain")
You have a right to complain. For any complaint relating to our intermediation or to a policy taken out through us:
- Step 1 — RASSURE TOI: send your complaint by email to contact@rassure-toi.com or by post to the registered office indicated in the legal notice. We acknowledge receipt within 10 working days and reply within a maximum of 2 months.
- Step 2 — Mediation: in the absence of a satisfactory response, you may refer the matter free of charge to the consumer ombudsman competent for the insurance sector, whose name and contact details appear on your policy and on the insurance mediation website.
These steps are free of charge and do not prevent you from taking legal action.
Anti-money laundering and counter-terrorist financing (AML/KYC)
In accordance with the French Monetary and Financial Code, RASSURE TOI applies a policy to combat money laundering and terrorist financing (AML/CFT):
- Know your customer (KYC): verification of the identity of clients and, where applicable, beneficial owners, before any business relationship or transaction.
- Monitoring of premium flows: monitoring of transactions and premium flows passing through the platform, with reporting to TRACFIN in the event of suspicion.
- Retention: archiving of supporting documents for the required statutory periods.
These obligations apply to all our business relationships and are a guarantee of reliability for our clients and financial partners.